Home
What needs you today.
Orders
Every paid order. Packing is a group effort: anyone can tick any piece once it is bagged and labelled. An order is ready for pickup once every piece is packed.
Customers
Products
My sales
Everything you've sold, and what we owe you.
Makers
Everyone who sells in the shop. Turning a maker off hides all their products from the shop.
Maker profiles
Your public story. Maker name, pickup details and active status are managed by the retreat team.
Storefront
Everything guests see across the whole shop. Each preview shows it the way guests will.
Payouts
Maker ledger
Each maker’s share of every order. Fees = card fee share + dispute fee. Owed = gross − refunds − fees − already paid. Radar is paid by the shop. No money is moved here.
Payouts
Reconciliation
Every order and where its money went. Private to you. Download it for your accountant.
How the money is split
Private administrator records. Tranquillity Finance owns reconciliation, refunds, corrections, chargebacks and final settlement statements. Makers attest receipts only. Gross allocations are not net revenue, cash position or amounts due. Settlement subtracts maker-attributable refunds, corrections, chargebacks and cash already retained by the maker.
Historical/manual settlement retains its original shop-covered card-processing policy. Actual-fee split settlement instead allocates verified processing fees proportionally to sellers, with zero platform commission. Radar remains shop-covered, not deducted from sellers. Each order retains its original policy.
News export
Team
Everyone who can sign in. Each person signs in with a personal code; there are no passwords.
Roles and permissions
What each role can see and do in the shop. This table is read-only.
Team
Your own sign-in code and the shared hand-over override code.
Your sign-in code
Only you can make a new code for your account. The shop keeps a scrambled copy, so it cannot show your current one again.
Emails
Payments
How guest payments are collected and paid out to makers, and where each maker’s money goes.
Seller Stripe accounts
Where each maker's payouts go. One link per maker; a TEST link blocks a LIVE link until it is cleared as a separate go-live step. Each change is logged.
Change checkout policy
The words guests read about payment are edited in .
Maker Stripe accounts
Only a super admin can open Stripe onboarding links or bind an account; a maker invitation doesn’t give this. Makers can see their own status. Coming back from Stripe never marks an account ready by itself.
Audit trail
Who did what, and when. Read-only: nobody can change or delete an entry.